Christopher Lee, WNY Holdings’ Marketing Expert, Asks: Are You Invisible Online – or All Too Visible?

Today, modern technology makes businesses more vulnerable than ever. Online review platforms grant customers the ability to honestly rate a company and hold its reputation in their hands. Even one negative comment can damage your future profits, and protecting your brand identity is crucial.

Christopher Lee, WNY Holdings’ marketing manager, believes there is always an available avenue to choose to build a better brand. He claims that it’s possible to turn anything negative that comes your business’ way into something proactive and positive. Below, Lee shares some of the best practices company leaders can use to help grow and guard a brand’s name. 

Avoid Purloining

Not stealing another company’s ideas or processes might seem like common sense to the average person, but it happens all the time in the business world. One of the toughest events to go through in a business career could be theft by a competitor. Ensure that no one else can ever utilize your logo or intellectual property by copywriting and trademarking all branding. Investing in quality security from cyber attackers is never a bad idea, either.

Be Ethically Sound

Enhance your company’s reputation and brand by tuning into the way you act in your personal life and business affairs. By acting ethically in all areas of your life, you are helping protect you and your company’s reputation while encouraging others in the organization to identify and prioritize principles and morals, further helping maintain a positive presence. Ethical actions also instill trust in a brand’s recognition.

Choose to Volunteer

Companies can generate positive exposure by getting involved with local charities. Volunteering on your own and with co-workers or employees can be useful for team building, social media or website content, network expansion, and brand awareness. The more people your company’s representatives talk to when donating their time, the higher the chance for potential business opportunities.

Be Picky with New Hires

Generating an innovative, creative, proactive, open, supportive, and transparent work culture can be challenging when working with an old team. If the opportunity is available, set your company up for success by hiring the right people to create your ideal company culture. Having a team of intelligent individuals who all equally contribute to the growth of the company will benefit your business significantly in the long run.

Keep an Eye on Brand Reputation Online

The significant roles social media platforms and the internet play in marketing and branding today make it crucial for companies to monitor their brand’s online reputation. If you are ever wondering what the public thinks about your company, search the web to see if any conversation revolves around your brand. If your brand needs a reputation boost, consider releasing content surrounding the charitable work your organization has done.

About Christopher Lee

Christopher Lee is the Marketing Manager at WNY Holdings LLC, a customer-focused digital marketing company that was started in 2018 to provide tailored marketing strategies for small businesses. Christopher Lee assists clients with all their digital marketing needs, from content marketing, web, and graphic design, media creation, SEO, all the way to Facebook advertising.